Refund and Cancellation Policy

Refund & Replacement Policy

No Replacement Policy

EYA Garden (OPC) Private Limited does not accept any replacement requests under any circumstances. Customers are advised to carefully review their orders before making any payment.

Refund Terms

EYA Garden (OPC) Private Limited considers refund requests only under the conditions like Proven product defects, Damage during transit and Service-related issues

To request a refund, customers must contact us within 3 days of delivery or service completion with the details of Invoice copy, Order information and Supporting evidence (photos/videos) clearly showing the issue

Refund Approval

All refund requests are subject to review.

EYA Garden (OPC) Private Limited reserves the sole discretion to approve or reject any request.

If a refund is approved:

The refund will be processed within the timeline communicated by EYA Garden (OPC) Private Limited.
Any disputes or concerns will be handled directly between the company and the customer.

Contact Information

For any cancellation, refund, or related queries, please contact:

📧 eyagardenplants@gmail.com
📞 8072848479

Note: By placing an order with EYA Garden (OPC) Private Limited, you agree to the terms outlined in this policy.